Wednesday, October 12, 2011

BlackBerry problems hit four continents

LONDON: A series of failures in Research In Motion's private network has disrupted BlackBerry service to millions of customers across four continents.Extensive delays hit Europe, the Middle East, Africa and India on Monday and the problems spread to Brazil, Chile ,Argentina on Tuesday."The messaging and browsing delays being experienced ... were caused by a core switch failure within RIM's infrastructure," the company said in a e-mailed update late on Tuesday afternoon in Toronto.RIM's BlackBerry service has long been prized by executives and politicians who rely on its security and reliability to deliver e-mail and other messaging to mobile workers.The Canadian company manages this service via servers parked within enterprises and hooked up to a proprietary network carried by wireless operators."Although the system is designed to failover to a backup switch, the failover did not function as previously tested," RIM said.Failover refers to the automatic switching of service to a standby server in the case of a failure of a main system.RIM hosts a number of network operating centres, including one at its headquarters in Waterloo, Ontario, and another in southern England, which manage the massive amounts of data that flow through its system.RIM said it was now working to clear a large backlog of data and restore service as quickly as possible."We apologise for any inconvenience and we will continue to keep you informed," it said.

Monday, October 10, 2011

Samsung delays new Android model release after Jobs's death

SEOUL: Samsung Electronics Co said on Monday it had delayed the launch of a new smartphone based on Google's latest version of Android operating system while the world paid tribute following the death of Apple cofounder Steve Jobs.The delay also comes as intensifying legal battle between Apple and Samsung is set to reach the most crucial moment this week, with the two technology giants set to meet in courtrooms in the United States, the Netherlands, Australia, South Korea and Japan.Samsung had planned to introduce the new product based on the Ice Cream Sandwich system, which will unite the Android software used in tablets and smartphones, at its Mobile Unpack event in San Diego on Tuesday."We decided it was not the right time to announce a new product while the world was expressing tribute to Steve Jobs's passing," a Samsung spokesman said. Samsung has yet to decide on a new date for the release, the spokesman said.Jobs died on Wednesday following a yearslong battle with pancreatic cancer, and tributes from world leaders, business rivals and fans have poured in since.Samsung and Apple are suing each other in 10 countries over 20 cases since April, but few of them holding as much significance as the California court ruling on Thursday, since it could affect Samsung's mobile device sales in the United States, one of its biggest markets.
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